The Small Print
Terms & Conditions
How bookings, prices, offers and vouchers work at Dahra.
How bookings, prices, offers and vouchers work at Dahra.
These terms apply to every visit to Dahra Beauty & Spa at Sukhumvit and Silom, Bangkok, and to bookings made through this website. Last updated 15 October 2026.
All prices are in Thai Baht and include VAT. We reserve the right to change our prices, promotions, discounts and Privilege Card terms at any time and without notice. The price shown when you complete an online booking is the price you pay for that booking; prices and offers published elsewhere on this site are those in force on the day and may change before your visit.
Online discounts are applied automatically at booking. Discounts are taken off the regular spa price and are not combined. Where more than one applies, you receive the larger.
Your reservation. A reservation, whether made online, by telephone or at reception, holds your treatment, room and time at the branch you choose. No payment is taken in advance; you settle at the spa after your treatment, in cash or by card. Online reservations are confirmed by email with a reference number. Please keep it, and contact the branch if it does not arrive.
Arrival. Please arrive ten minutes before your treatment, to settle in and share your preferences with us.
Late arrival. If you are running late, please let the branch know. We hold your reservation for 15 minutes after the reserved time, or for 30 minutes when you have told us you are on your way. After that, the time may be offered to another guest, and we will gladly offer you the next available time. Wherever possible, you still receive your full treatment time. If a late start would delay the next guest, we will change your treatment to a shorter duration from the menu (for example from 120 to 90 minutes), and you pay the price of that shorter treatment.
Changes and cancellations. Please change or cancel at least two hours before your treatment, using the link in your confirmation email or by telephone, so the time can be offered to another guest. There is no cancellation charge.
Missed reservations. No charge is made for a missed reservation. After two reservations missed without notice, we may ask you to reserve by telephone or at reception rather than online.
Groups. For more than four guests, or more than three treatments per guest, please reserve by email at reservations@dahra-spa.com.
Professional treatments only. Dahra offers professional massage and beauty treatments only. Inappropriate behaviour or requests will end the treatment, and the full price applies.
Young guests. Guests under 12 are welcome when a parent or guardian is present at the spa.
Alcohol. We may decline a treatment for a guest who appears to be under the influence of alcohol.
Valuables. We do not provide lockers. Please keep your valuables with you; we cannot accept responsibility for their loss.
Please let us know when you arrive about any medical condition, injury, allergy, pregnancy or recent surgery. Some treatments are not suitable in every circumstance, and we may recommend an alternative. We reserve the right to decline or end a treatment where it would not be safe or appropriate.
The Dahra Privilege Card costs ฿ 2,500 and is valid for twelve months from the date of purchase, at both branches. The discount applies to the named holder and to one guest treated on the same visit; the holder must be present. The card cannot be transferred, refunded or exchanged for cash. The discount tiers are described on the Privilege Card page and may be revised for new cards; a card already issued keeps the tiers it was sold with until it expires.
Gift vouchers are valid until the expiry date printed on them, at either branch. They cannot be exchanged for cash, and any unused balance is not refunded. Please present the voucher when you arrive.
Questions about these terms: info@dahra-spa.com, or call Sukhumvit on +66 2 004 4356 or Silom on +66 2 235 4811.